The evolution of after-sales services in the machinery sector
- Thursday, September 26, 2024
- 16:00 - 18:00
- Memo
- Innovation Arena Pav. D3
- Italian
- organized by SBS and ACIMAC - Italian Ceramic Machinery and Equipment Manufacturers’ Association, with the participation of ASAP and DIGITAL INDUSTRIES WORLD
After-sales services are becoming increasingly crucial for securing long-term customer loyalty and boosting revenue. Given that digital services are expected to play an increasingly important role in machinery purchasing, how will companies – especially SMEs – be able to enhance their after-sales services? We discuss the topic with the inter-university research centre ASAP and Digital Industries World.